The Kit Bag story begins in 1985 in the UK when with humble, hopeful beginnings Geoffrey Green and his eldest son Christopher both ex-servicemen, came up with the original Kit Bag business plan in the family living room.
The plan was to focus on diverse and interesting but useful, functional products and originally the products offered were all military surplus items. All the items where bought from an agent who purchased directly from both the domestic and international military surplus markets. They were interesting times and it is difficult to comprehend the immense change that has taken retailing from the days of the retail high street to the online marketplace that we have today.
Kit Bag Founder Geoffrey Green above serving with the welsh guards in the deserts of Arabia I believe before the Aden Emergency 1963 – 1967.
Geoffrey Green retired and in 1993 Christopher and Deborah Green (who joined Kit Bag in 1988) bought the business to Australia. Since then Kit Bag has managed to succeed despite the many changes and challenges that have occurred in the retail market place - some changes for the good and some, well we will see !
One thing that will never change is our commitment to our customers. We have customers who have been shopping with us for 20 years plus and we are proud to still be carrying Kit Bag forwards – in the famous words of our founding member Geoffrey Green we will “carry on old soldier “.
Kit Bag with its old fashioned but still relevant business ethos is embracing the future and adapting to new ways of doing business. The 3rd generation of the Green family have arrived and are working with Kit Bag, their fresh vitality and ideas helping Kit Bag to embrace the future.
We are grateful to all the wonderful people we have had the pleasure of dealing with over the last few decades and for the many amazing moments experienced along the way. We look forward with enthusiasm and optimism to the future.
Regards
Christopher Green
CEO Kit Bag
Kit Bag Mission Ethos and business model
Kit bag are at the forefront of online retailing we are daily continuing to provide and expand more and more products to our customers on a M2C ( manufacturer direct to customer) basis. This supply chain business model provides the very best equitable price bracket for our customers. Along with Australian based human not AI customer service contact and Australian backed warranties. These attributes in our business model provide the complete modern customer experience.
We guarantee
*Equitable Australian Price
*Accountability
*Responsibility
*Communication
*Satisfaction
What do we mean by equitable price ? We mean the best price possible taking into account we are an actual company based in Australia. We employ Australian people pay Australian standard wages and taxes and are subject to Australian standard practices .We are not a cloud based entity based in Asia with no spine no customer service no anything just very very cheap prices ( there is a reason for that of course!). Australia for many reasons is not now a major producer of consumable’s, made up textiles etc we/you have to accept that BUT we can keep jobs in Australia by remembering what goes around cones around. Therefore Kit Bag encourages all people to purchase from Australian physically based companies only.
Kit Bag Tactical HUB in Hong Kong
Kit Bag recognised the demise of wholesalers and our contemporaries in Australia and the rise of shopping sites based in south east Asia many years ago, therefore to combat this we opened our own HUB in Hong Kong in the late 2000,s it took until may 2023 to come to fruition and go live.
We offer the security of shopping with an Australian Based business employing Australian people
real time live 24 hour human interface customer service. Unlike mass Asian shipping sites like Temu etc what you see is what you get . We have tested there sites with shipping 95% of the products received looked nothing like the picture and 60 % functionally was poor or non existent .
Kit bag daily look at the trends in our business and offer you the consumer the best items at the best prices.
Unlike Asian based shopping sites our site is not a video game we do not keep any of your personal information, we do not distribute or pass on your information we don not even store your preference information – nothing.
All our goods come with an Australian one-year warranty – we don’t not even use AI intentionally
you can call us old school, but we are still here and many of our peers have gone.
Kit Bag HUB What is a HUB you ask? in the physical sense it’s a fulfilment centre and delivery hub where our goods are sorted, and then distributed – Kit Bags fulfillment centre is based at the FTZ (Free Trade Zone) in Hong Kong this facility enables us to get your orders to you faster and more efficiently.
Many people in Australia may not know its quicker to send a parcel from HKG to SYD than it Is to send it PER to SYD!
The world is a smaller place than it was 20 years ago, China is now the worlds factory like it or not the exports were $3.73T in 2022 alone.
$6.2 billion into Australia this year. Everything you wear, everything you use including many of the pharmaceuticals you consume come from China one way or another. Many years ago, the quality was below par these days it is on par if not better than anything available and affordable anywhere else.
Regards
Christopher Rober Green
CEO Kit Bag 24.10.24
Providing the Very Best Fit for Use Tactical Clothing & Equipment to Law Enforcement Agencies, First Responders, Tactical Operators and Recreational Enthusiasts since 1985.
Adventure, lifestyle, Outdoors !
Location
Our modern office and showroom is located in Perth the capital city of Western Australia.
Unit 7/14
14 Farrall Road
Midvale
Perth
WA 6056
5.11 Size Chart & Colours
